Breakfast Workshop On E-Commerce For Exporting SMEs

ARISE+ Cambodia and EuroCham have been proud to launch an 8-event series on the topic of “Export Information for SMEs” over 2021 and 2022. Roughly once per quarter, ARISE+ Cambodia and EuroCham will host an event that shares topics of relevance to Cambodia’s SMEs and exporting companies. The primary objective is to raise awareness of issues and offer tips that can support Cambodian companies improve their business and export performance, and to break down the opportunities & challenges SMEs may face when beginning to export.

Event 5: a presentation series on “E-Commerce for Exporting SMEs” aims to familiarise companies throughout Cambodia with the E-commerce platforms available to them, both to access the domestic market, as well as the international export markets. The event will take place on 10 March 2022 at Raintree Cambodia.

We’ll hear from a legal expert, sharing the latest updates on the implementation of Cambodia’s E-Commerce Law (promulgated on November 2, 2019), and what it means for companies seeking to sell goods online. We’ll learn the theory from one of Cambodia’s leading e-commerce experts, who will also share the guides he has prepared to help SMEs get started on the E-Commerce journey, we’ll hear from an international E-Commerce UI designer, who will guide SMEs through the ideal customer journey they should aim for when designing an E-Commerce portal. Finally, we’ll end with the nitty gritty – an international logistics firm will discuss how to get your products shipped abroad via an e-commerce platform, and we’ll hear from a case study company that has achieved this.

Review Full Agenda

Workshop: Thursday 10th March, Raintree Cambodia

08:00am-8:30am
Registration

08:30am-08:40am
Opening Remarks:
• Mr. Tom Hesketh, EuroCham Cambodia.
• ARISE+ Cambodia, Introduction to ARISE+ & E-Commerce Booklet

08:40am-08:55am
Presentation: E-Commerce Law: SME “Need to Know”
• Ms. Nearirath Sreng, Deputy Head of Banking and Finance Practice Group, DFDL
• Need to Know, Tax & Compliance

08:55am-09:10am
Presentation: Getting Started on E-Commerce
Mr. Sven Callebaut, International Trade Advisor, MoC | Director, TradeWorthy Ltd.
• Sectoral SME Good Practice Guides for E-Commerce
• E-commerce platforms available for domestic & international sales

09:10am-09:25am
Presentation: Fundamentals of E-Commerce Platforms
• Mr. Chris Wray, E-Commerce UI Designer & Consultant, Digital Rain, World Bank
• E-Commerce User Journey – what you should aim for when internationalising

09:25am-09:40am
Coffee Break & Breakfast

09:45am-10:00am
Presentation: Small Package Shipments & Export – Getting Your Logistics Right
• Mr. Sousachak Sim, Area Sales Manager, DHL
• Sending Cambodian products internationally (content from ARISE+ training)

10:00am-10:15am
Presentation: Case Study: SME using E-Commerce Platform for Export
• Ms. Monika Nowaczyk, Owner, Cambodia Knits (Cambodia) & CEO, BeeBee & Bongo (Singapore) /
Exporting SME
• E-Commerce platform used
• Challenges & Opportunities
10:15am-10:45am: Panel Discussion / Q&A: Promoting E-Commerce for Exports
Audience Q&A, moderator questions only if needed.
• Moderator: Mr. Thomas Hesketh
• Ms. Nearirath Sreng, Deputy Head of Banking, Finance and Technology Practice Group, DFDL
• Mr. Sven Callebaut, International Trade Advisor, MoC | Director, TradeWorthy Ltd.
• Mr. Chris Wray, E-Commerce Technology Expert, Digital Rain, World Bank
• Mr. Sousachak Sim, Area Sales Manager, DHL
• Ms. Monika Nowaczyk, BeeBee & Bongo, Cambodia Knits

10:45am-10:50am:
Closing Remarks – Mr. Denis Sainte-Marie, Executive Director of EuroCham Cambodia

10:45am-11:00am:
Networking